4-40 License-Jobs For Customer Service Representatives
admin We are living in tough economic times. Not a day goes by without hearing new…
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The 3 R’s of Customer Service
What I am about to tell you may seem very obvious – you may even…
Read MoreSAP Business One – Sales Commission and Customer Statement Reports in Crystal Recommendations
As in the majority of mid-market ERP and accounting applications SAP B1 has customizable commission…
Read MoreImpromptu Customer Service
What is the correct line to take when you find yourself thrown into a situation…
Read MoreMarketing to Your Existing Customer Base
Taking Inventory. What types of products and/or services does your company sell? Many companies sell…
Read MoreBrand Coherence With Customer Experience Model
Coherence between a company’s brand and the service delivery operational model is critical in the…
Read MoreFour Keys to Customer Engagement
Did you know that when a customer stops doing business with a company, 68% of…
Read MoreDoes the Perceived Quality of the Product Influence the Customer Loyalty
The research objective is to enable the marketers to understand better the parameters that effect…
Read MoreEvolving Loyal, Long-Term Customer Relationships
Sometimes we get so preoccupied with marketing and sales activities and all the associated details…
Read MoreRelationship Selling – Creating Customer Value
Relationship selling is all about creating customer value. When you recognize the customers needs and…
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