Crypto trading and lending platforms should offer similar customer protections as stock exchanges provide, warned Gary Gensler, Chairman of the U.S. Securities and Exchange Commission. Gensler made the comments after Read more
Tag: Customer
The 2 Fatal Mistakes Online Business Owners Make With Customer Service
Customer service can make or break your business, and that couldn’t be more true when it comes to an eCommerce business in particular. When someone comes to your website to Read more
Singapore Airlines Flies High Thanks to Its Customer Service Culture
As a professional speaker, I often share stories and examples of companies that deliver great service. One company that’s easy to talk about is Singapore Airlines. It has developed a Read more
Receive Customer Calls From All Over China Via 4001 Business Phone Numbers
Are you doing business in China? Or you are planning to set-up a business in the second-largest economy of the world? But you are struggling to make your company available Read more
FCC gives SpaceX’s Starlink the OK to broaden its customer base
Federal authorities gave SpaceX permission to link a range of vehicles to its satellite-internet service, a win for the company as it seeks to broaden its customer base. The Federal Read more
Customer Lifetime Value – The Key To Maximizing Your Profits!
The greatest asset to your business is your Customer, specifically, your Customer Lifetime Value. In my many years in Sales and Marketing, I’ve met many CEOs and business owners who Read more
Why Customer Concentration Impacts a Business Sale Transaction
Few owners recognize the major impact that customer concentration has on the sale of their business. Customer concentration represents a significant obstacle and will affect the salability, valuation, and deal Read more
Using an Auto Attendant For Better Customer Service
An auto attendant is an automated program that provides customer service over the phone. Such programs are also known as virtual receptionists because, in effect, they are a sequence of Read more
Guidelines for Selecting The Best Customer Loyalty Program
In the current economy, it is wise for merchants to place as much significance on customer retention as acquisition. It’s common business knowledge that it costs 3 to 5 times Read more
6 Key Elements of Customer Relationship Marketing
Customer Relationship Marketing (CRM) is a highly topical and relevant way of thinking about marketing. It is relevant because of the internet, and the impact it has had on the Read more