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IT Rules 2021: Twitter to soon appoint Resident Grievance Officer

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New Delhi. Micro-blogging platform Twitter on Saturday told the Delhi High Court that it is in the final stages of appointing a Resident Grievance Officer. Earlier on June 21, the interim official of Twitter resigned from this post.

Twitter named Jeremy Kessel of California as India’s new grievance officer after Dharmendra Chatur’s resignation. But as per the new IT rules, all the nodal authorities including the grievance redressal officer must be from India and Jeremy Kessel comes from California.

Twitter told the court, ‘We are in the final stages of appointment of Resident Grievance Officer. The Interim Resident Grievance Officer withdrew his candidature on June 21.

The Center has accused Twitter of deliberately disobeying and failing to comply with India’s new IT regulations as well as failing to appoint necessary officials, resulting in the withdrawal of its safe guard.

According to the new rules of IT, they should be appointed
As per the IT regulations aimed at preventing open misuse of the platform, the leading social media intermediary should appoint a Chief Compliance Officer, a Nodal Officer and a Grievance Officer, all of whom should be residents of India. If these platforms do not comply with digital regulations, they will lose their intermediary status, which protects them from liability for any third party data they may host. Twitter previously lost its legal shield as an intermediary in India and is now liable to users who post any illegal content.

Facebook Google report will increase the pressure on Twitter
On Saturday, social media platforms such as Google, Facebook and Instagram published their first compliance reports on the automatic removal of offensive posts under new IT rules. Which was also praised by IT Minister Ravi Shankar Prasad. He called it a big step towards transparency. At the same time, Twitter will also be under pressure after Facebook and Google publish compliance reports as new information technology (IT) rules require large digital platforms with more than 5 million users to publish compliance reports. Every month including complaints received and those received. Mention the action taken.


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