Many people choose to measure success in a business through how much money their business makes or how many products and/or services they call sell. These statistics are important in terms of business success because this is how the outside world chooses to measure success. However, the outside world is not always aware of the internal aspects of a business. This incorporates aspects such as drive, ambition, desire, motivation, and caring. In short, this can be considered the heart and soul of the business. This article will discuss why heart and soul are always important in a business and its success.
#1: Heart And Soul Measure How Hard An Owner And His/Her Is Willing To Work
Although statistics such as how much production is taking place and money made are good indicators of how hard an employee is working, it does not tell the whole story. They don’t measure what drives the individual to work hard or what the individual is doing to motivate themselves to keep pushing to get the job done.
To give a good example, just the other day I was helping my sister make candy lei’s for my nephew’s birthday party. I was willing to make as many leis as possible and I was willing to do it just so I could help my sister and nephew out without any expectation of reward or compliment. I felt the reward of my labor inside of me. It’s that kind of motivation that should drive a business owner and his/her employees to work hard. It should not be for the money but for the love of the business itself.
#2: Heart And Soul Measure How Much The Owner And His/Her Employees Care About The Customer And Not The Business Itself
It’s easy as a business owner to get caught up in making sales and making money. It’s much harder to focus on the customer and making sure that they are happy. A worker who possesses a strong degree of heart and soul will put the customer first and worry about making them happy rather than making a sale. In the mind of this kind of worker, the customer is not simply a person who will become a statistic, but will become a happy person who will prosper.
